Dispute and Report

1. How We Handle Disputes:

• “Our team carefully reviews every dispute submitted through this form. Once your report is received, we will investigate the issue and provide you with a resolution within 5-7 business days.”
• “For product-related issues (e.g., wrong or damaged items), please ensure you upload supporting images or documents for a faster resolution.”

2. Refund or Replacement Policy:

• “Refunds or replacements are only offered under specific circumstances, as per our policy. Please refer to our Refund and Return Policy for more details.”
• “Resolutions may include refunds, replacements, or advice for proper product usage.”

3. Contact Us for Urgent Matters:

• “For urgent matters or further assistance, you can contact our customer support team at info@cammy.lk or call us at +94 112 623 248

4. Terms and Conditions:

• “By submitting this form, you agree to allow Cammy.lk to process your personal information for the sole purpose of resolving your dispute. For more information, read our Privacy Policy.”